Bodyshop - Accident Repair Centre

Repair Partner Of Choice

Bodyshop paint / dent repairs

Merk1- Renowned for customer experience…


  • Built with several core values, one being-complete customer experience. Merk1 set the standards in regards to vehicle body repair, quality, right first time-every time and exceed customers expectations.
  • Recognising customer needs, Merk1 structure their business around providing a complete hassle free repair solution, combined with providing endless values and benefits
  • Trained to the highest standards, married with innovation, innovative ideas and continuous investment, Merk1 are completely different to the traditional repairer and never stop improving
  • Open and transparent, Merk1 share all findings…good or bad. Where upon their processes and procedures allows them to have a commercial advantage.

Quality and Efficiency…


  • We remove the four key area’s that stop workflow. We eliminate down time and achieve a touchtime of over 4.0-5.5 hours per vehicle per day. That’s unique. We use something called “sprint capability” to maximise workflow, to speed up repairs that require priority and ensure that repairs never stop once started.
  • Working in-line with Manufacturer and BSI 10125 methods our mechanism. We ensure correct repair methods are adopted and used, repairs are safe and our corporate social responsibility is watertight.
  • Simply put, we have redefined the rules of accident repair processes. We have eliminated conflict, implemented new thinking, new technology, new rules and new procedures to ensure we have a solution we know our customers desire.

How we achieve this…


  • We have changed the rules completely and recognise what is required and expected. We have supercharged throughput and completely restructured workflow ensuring our customers are our advocates, combined with achieving continuous workflow and rapid cycle.
  • We do not just fast track small jobs, we fast track all jobs irrespective of size which is combined, and implemented within our process of achieving continuous workflow.
  • Quality is assured……..simply put “Right First Time”. From production to administration, all members of our team recognise this and fully embrace our vision.

“In essence we care, and we always seek to continue to improve”

accident damage: before
accident damage: after

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Bodyshop paint / dent repairs

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Testimonials…


  • “I can’t speak more highly of Merk1, they are experienced people to deal with” - Mrs A. Wells
  • "Like a breath of fresh air, really happy with the repairs to my BMW. Great work, highly recommended" - Claire Brooks

Benefits of Merk1…


  • A Repairer that is totally focused on absolute quality , safety of repairers and adopts strict quality control repair procedures at every stage
  • Total customer dedication and one that prides itself on achieving outstanding results
  • A repairer that has an advanced technical engineering expertise and total understanding of the latest technology within the modern day vehicle
  • Understands your requirements and expectations
  • Adopts processes and procedures to maintain continuous repair flow with outstanding results
  • Volume and prestige repairer combined, complete one stop shop in all aspects and quality assured
  • Outstanding key2key, cycle time, CSI, KPI and right first time, every time

Our Bodyshop / Paintshop

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TESTIMONIALS

Read what our customers have to say.